COVID-19 UPDATE
COVID-19
In these unprecedented times due to the outbreak of the COVID-19 pandemic, we want to reassure our customers that we are taking all necessary steps to ensure the safety of our customers and employees.
We are following public health authority recommended guidelines, which includes high levels of safety and sanitisation in all our procedures.
At this time, we are continuing to process all orders with the same levels of service and professionality you would expect from us in ordinary times, but we cannot guarantee that you will receive your package within the expected time frame, therefore out estimated delivery dates are used as a guide only. Due to the previously stated circumstances, we are not to be held responsible for any delays, missing, lost or stolen packages sent by our couriers.
If there is an issue with your delivery please try to contact our courier service directly (we ship with ….), but also feel free to contact our customer service at info@dontatmelabel.com, we will be happy to help you solve these issues.
In these unprecedented times due to the outbreak of the COVID-19 pandemic, we want to reassure our customers that we are taking all necessary steps to ensure the safety of our customers and employees.
We are following public health authority recommended guidelines, which includes high levels of safety and sanitisation in all our procedures.
At this time, we are continuing to process all orders with the same levels of service and professionality you would expect from us in ordinary times, but we cannot guarantee that you will receive your package within the expected time frame, therefore out estimated delivery dates are used as a guide only. Due to the previously stated circumstances, we are not to be held responsible for any delays, missing, lost or stolen packages sent by our couriers.
If there is an issue with your delivery please try to contact our courier service directly (we ship with ….), but also feel free to contact our customer service at info@dontatmelabel.com, we will be happy to help you solve these issues.